FAQs

When you first visit us, we will ask you about your current symptoms and medical history. We will conduct a routine examination and discuss with you what we believe is causing your symptoms and the best course of action to be taken. As part of your consultation we will examine the areas of your body causing discomfort. It may be necessary to ask you to remove some clothing. You are welcome to bring clothing such as shorts, t-shirt or close fitting garments to enable us to work effectively without making you feel uncomfortable.

We will be feeling for changes in your muscles and joints, assessing your posture and the way you move. Sometimes the cause of the problem may be in a different area to the pain, so we may need to examine your whole body. We will use a wide range of gentle hands on techniques that focus on releasing tension, stretching muscles and mobilising joints. This is often used together with exercise and advice designed to help you relieve or manage your pain, keep active and maintain the best of health.

For further information please check out our What to expect page.

Osteopathy Initial £80, Follow Up £60
Physiotherapy Initial £75, Follow Up £55
Sports Massage £70
Reflexology £52
Craniosacral Therapy £75

Payment is by credit/debit card, cash, BACS. We invoice for Bupa, AXA and WPA health insurance. For all other insurers we can provide an invoice for a paid appointment for you to arrange reimbursement by your health insurer.

Most health insurance schemes cover osteopathy and physiotherapy, but please check with your insurers for full details of your policy. Please note that not all of our practitioners are registered with all health insurers. Our receptionists can provide further details.

Please give at least 24 hours notice of cancellation so that the appointment may be offered to another patient, otherwise a cancellation fee may be charged.

Our opening hours are shown on the Locations page for each clinic.

Treatment is tailored to individual needs. We will give you an indication after your first visit and examination how many treatments are likely to be required. For some acute pain two to four treatments may be sufficient, longstanding conditions may need more time. An average of four to six treatments is common.

Most health insurance schemes cover osteopathy and physiotherapy. The insurance company may require you to be referred by your GP before starting treatment. Please check with your insurers for full details of your policy.

Note that we only invoice for Bupa, AXA and WPA health insurance. For all other insurers we can provide an invoice for a paid appointment for you to arrange reimbursement by your health insurer. Please check with your insurer that our practitioner is registered with them before booking.